Delivery Manager

at  Two Circles

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

THE IDEAL BACKGROUND AND SKILLS WE ARE LOOKING FOR INCLUDE:

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• Proven experience leading delivery within software development or technical engineering for multiple concurrent clients, customers or stakeholders, and managing a RACI across these

• Experience in delivery of Digital Product projects such as SSO implementations and Website builds
• Working with multi-disciplined matrix teams
• Experience of working with, and leading, clients and multiple suppliers
• Management of RAID logs
• Hands-on knowledge configuring and using tools that support agile and collaborative working, e.g. JIRA, Confluence, Git
• Proven experience with vendor onboarding and ways of working initiation
• Significant knowledge of Agile methodologies and frameworks like Scrum, Kanban, and Lean
• Good understanding of the holistic lifecycle of Software Development
• Excellent facilitation skills and change management experience
• Great interpersonal and communication skills, to a senior audience

ROLE PROFILE:

The Delivery Manager is responsible for leading and implementing best practice delivery, working alongside strategists, development teams, clients and senior management, to ensure programme goals are met. They will oversee the successful delivery of the programme from initiation to completion, responsible for managing risks, budgets and schedules, ensuring projects are delivered on time, within scope, and on budget.
The Delivery Manager should have an in-depth understanding of Agile principles and practices and technical capability for identifying and prioritizing critical areas of delivery.
This role will work closely with client facing teams to ensure understanding of high impact and detailed requirements.

YOUR MAIN DUTIES & RESPONSIBILITIES:

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• Understand objectives of Client Projects and the role our Technology team play in them, ensuring we work together to achieve them successfully

• Use your experience of high-level planning and your detail-orientated approach to guide and manage your team towards success. Oversee and keep up to date all team duties, ensuring delivery milestones are met and the team is proactive and fully engaged.
• Maintain and develop positive working relationships with stakeholder and colleagues across our agency, collaborate with them to define and refine requirements, backlogs and priorities, keeping them up to date on delivery at all stages
• Support and empower multi-disciplined teams ensuring they are motivated, collaborative and working well together
• Identify and manage risks, ensuring delivery to agreed timescales
• Facilitate, coordinate and manage ceremonies such as planning, refinement, stand-ups and retrospectives
• Encourage and foster a culture of continuous improvement, championing an agile mindset across the team and into our wider business
• Oversee successful delivery into production, identifying obstacles and helping the team to overcome them
• Lead, influence and coach others, including those more senior, on the implementation and adoption of best practice Agile and DevOps methodologies
• Work collaboratively with other 3rd parties supporting our clients