Delivery Team Manager

at  Well Pharmacy

SKILLS AND KNOWLEDGE:

• Able to influence key stake holders across different functions where needed.
• Proven examples in delivering change in previous employment including benefit tracking.
• Able to resolve simple issues locally with minimal support required.
• Previous First Line Management Position desirable
• Experience in managing HR issues and Company policies and able to conduct thorough investigations and grievance resolution.
• Able to demonstrate experience in accident management and root cause analysis.
• Previous experience and understanding of managing a budget.
  The Ideal Candidate
  Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we’ll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
  Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
  About The Company
  For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.
  Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.
  The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.
  We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.
  We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.

Main Responsibilities

• Responsible for health & safety in line with Industry and Business requirements and regulatory bodies.
• Responsible for required management of HR processes and procedures in line with Business polices, including absence management, welfare, disciplinary/grievance process within your sub-division.
• Management of daily operation ensuring service levels and KPI’s are achieved or surpassed.
• Responsible for budgets and monthly P&L at sub-divisional level for all stores within region of responsibility – C£300-350k
• Build and maintaining of relationships across sub-division with Pharmacy managers, AOM’s and ROM’s (key stakeholders in assisting HDS deliver a fit for the future operating model).
• Communicate effectively across driver population, creating a continuous improvement mind-set which in-turn develops a change culture. Increase colleague engagement.
• Ensure all required training is undertaken for all personnel within division and all legal requirements are always adhered to.
• Role model the Business behaviours and values