Demand Management Officer

at  AXA

The Demand Management Officers are responsible for capturing all demand from the Entities. They help to categorise the demand and identify if a GO Product (s) is available, or a new solution is needed.
They ensure relevant scoping is performed and pass the demand packages to the correct teams and they own the final proposals.
The Demand Management Officer oversees the demand planning activities, ensuring resources are available, helping to manage conflicting priorities and ensuring funding is in place and approval to proceed.
The Demand Management Officer owns the overall Demand Management process, monitors demands implementation progress and communicates with stakeholders to ensure effective delivery of IT solutions.

EXPERIENCE

• At least 2 years of experience in a similar role
• Good IT background
• Experience of working in a global Organization
• Good understanding of demand management processes

BUSINESS AND FUNCTIONAL SKILLS

• Have a very strong understanding of the Demand Management process and any supporting processes.
• Have a sound knowledge of Product families GO structure, Tech and Data roadmap, objectives, organization, and policies.
• A strong understanding of the AXA GO Product catalogue.
• Where relevant, a good understanding of insurance business needs/challenges of the Opco and technical environment, in the short and long term
• Client focused and service minded with sound business thinking.
• Strong understanding of GO Operations activities project / program delivery and have a good overview of all GO Programs and inter-dependencies.
• The ability to learn fast, stay current and have a basic technical understanding of the Products.
• Ability to understand cost of ownership and the Product pricing model

INTERPERSONAL SKILLS

• Strong communication and presentation skills, with an ability to communicate plans, requirements and process.
• Capacity to speak up assertively and put clear expectations on the table in the interest of Group Operations, local legal Entity, or AXA Group
• Strong team player, including ability to work in multi-cultural team with limited or no hierarchical structures amongst them.
• High motivation and ability to work under pressure and autonomously.
• Good level of English and fluent in German

LEADERSHIP SKILLS

• Focus on delivering simplification and efficiency.
• Capacity to take ownership towards concrete results with a hands-on and pragmatic attitude.
• High level of personal accountability and strong commitment

Please refer the Job description for details