Demand Planning Analyst

at  Grind HQ

A bit about us.
Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we’ve expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery. Today, we serve millions of cups of coffee across London and the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home. You’ll find our coffee beans, compostable coffee pods and ready-to-drink coffee cans - in supermarkets across the UK and in hotels around the world.
Based in Shoreditch, we have a team of talented people working on everything from product development to finance, to customer experience. We’re looking for someone to join our growing team and help us in building the future of Grind.
We think coffee can be a force for good. Whether it’s through creating the UK’s first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we’re on a mission to be the world’s most sustainable coffee company.
In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods’ worth of ocean-bound plastic.

A BIT ABOUT THE ROLE.

We are seeking a detail-oriented and analytical Demand Planning Analyst to join our team at Grind. This is a new role within the commercial finance team, spanning demand planning & business insights. This role will be pivotal in embedding the businesses’ long-term strategic planning into its operational planning. Key accountabilities would include owning the demand planning process, operational forecasting and reporting, customer insight and data analytics across all channels and supporting through the strategic budgeting and planning process. Through harnessing our data, you’ll be driving the business towards meeting its operational and financial objectives.

ROLE RESPONSIBILITIES

• Develop and maintain accurate demand forecasts for all sales channels (High Street, B2C, B2B, partnerships, and key accounts).
• Collaborate with commercial teams to incorporate market trends, sales performance, and promotional plans into forecasts.
• Ensure demand forecasts align with business revenue targets and budgets.
• Analyse demand variations to identify trends, risks, and opportunities.
• Provide actionable insights to optimise stock levels and manage customer expectations.
• Partner with finance to assess demand variations’ impact on revenue and profitability.
• Support B2C and B2B teams in forecasting product needs for large partnerships and key accounts.
• Coordinate with supply chain and operations teams for accurate production planning and inventory management.
• Develop and improve demand planning methodologies, tools, and processes.
• Present demand planning reports to stakeholders and maintain communication across teams for alignment.