Dental Administrator - Call Center

at  Huron Dental Group

JOB SUMMARY

We are seeking a dedicated and customer-oriented Dental Call Center Representative to join our team. The successful candidate will be responsible for providing exceptional service to our clients in a fast-paced environment. This role involves handling incoming calls, addressing inquiries, and assisting with appointment scheduling in a dental or medical office setting. The ideal candidate will possess strong communication skills and a solid understanding of medical terminology and electronic medical records.

SKILLS

• Experience in a dental is required
• Familiarity with medical terminology is essential for effective communication.
• Proficiency in using electronic medical records systems; experience with Tracker is a benefit
• Strong organizational skills with the ability to multitask effectively in a busy environment.
• Excellent verbal communication skills and a friendly demeanor when interacting with patients.
• Ability to work collaboratively within a team while also being self-motivated.
• Previous experience as a dental receptionist or in an administrative role is advantageous.
  Join our team as a Call Center Representative where you can make a difference in the lives of our patients while growing your career in the healthcare industry!
  Job Types: Full-time, Permanent
  Pay: $1.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Vision care

Work Location: In perso

• Answer incoming calls promptly and professionally, providing accurate information to clients.
• Assist patients with scheduling appointments and managing their accounts.
• Maintain detailed records of patient interactions and update electronic medical records as necessary.
• Collaborate with front desk staff to ensure seamless patient flow and communication.
• Utilize dental software such as Dentrix or Epic to manage patient information efficiently.
• Address patient inquiries regarding services, procedures, and insurance coverage.
• Provide administrative support as needed, including filing, data entry, and other office tasks.