Dental Administrator

at  HealthOne

HealthOne is expanding and seeking Dental Administrators to join our team!
HealthOne Dental is one of eight departments found at each of our locations and is made up of a unified team of dental professionals eager to address each patient’s unique goals. We are currently equipped and proud to provide our community with a variety of procedures from routine dental exams & hygiene services to cosmetic & emergency treatments. As such, we are looking for dedicated professionals with a passion for the Dental industry.

JOB SUMMARY

In this exciting opportunity, you will play an integral role in ensuring the smooth day-to-day operations of the practice and a positive experience for all visitors of our Dental department. The key responsibilities of this role will be centred around efficient & detail-oriented completion of administrative duties, all while ensuring top-notch patient service.

REQUIREMENTS

• Minimum 6 months of previous Dental Administrator/Reception experience
• Strong client service skills and impeccable communication skills
• Solid work ethic, organizational skills and ability to manage competing priorities effectively while remaining efficient in your delivery
• Self starter, motivated by goals and eager to wear multiple hats in order to grow with us
• Tech savvy, proficient in MS Office (Word, Excel, Outlook) and experience using a CRM/EMR, specifically Tracker software
• Ability to work evenings and weekends based on business needs

• Engage compassionately with our patients to ensure they feel welcomed, accommodated, and encounter a 5-star experience at all times.
• Efficiently handle all front desk tasks with pristine attention to detail, including but not limited to appointment scheduling, confirmations, billing and payment, and data entry.
• Contribute to smooth clinic flow and overall success of the business by providing reliable administrative support, adhering to policies & procedures and participating in goal achievement.
• Actively seek out opportunities to improve and expand our patients’ experience in the clinic, while assisting the management team to maximize clinic performance and growth.