Dental Assistant/Receptionist

at  Etobicoke Dental

OVERVIEW

We are seeking a dedicated and organized Dental Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires a blend of administrative skills and knowledge of medical terminology, ensuring a smooth and efficient patient experience.

REQUIREMENTS

• Previous experience in a dental office or medical office setting is preferred.
• Proficiency in Dentrix or similar electronic medical records software is highly desirable.
• Strong administrative skills with attention to detail and accuracy in data entry.
• Familiarity with phone systems and excellent communication skills, both verbal and written.
• Knowledge of medical terminology related to dental care is an asset.
• Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
• A positive attitude and commitment to providing excellent patient care are essential for success in this role.
  Join our team as a Dental Receptionist, where you will play a vital role in creating a welcoming environment for our patients while ensuring efficient office operations!
  Job Types: Full-time, Part-time
  Pay: $23.27-$24.30 per hour

Benefits:

• Dental care
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In perso

• Greet patients warmly as they arrive at the office and assist them with check-in procedures.
• Schedule and confirm appointments using Dentrix or other electronic medical records systems.
• Manage patient records accurately, ensuring all information is up-to-date and compliant with privacy regulations.
• Answer phone calls promptly, addressing patient inquiries and directing calls to appropriate staff members.
• Process patient payments and maintain accurate billing records.
• Assist in maintaining a clean and organized front desk area.
• Collaborate with dental staff to ensure seamless patient flow throughout the office.
• Utilize medical terminology effectively when communicating with patients and staff.