Dental Office Manager

at  Gold Coast Dental

**5 YEARS OF DENTAL EXPERIENCE AS MANAGER IS REQUIRED

Embark on a journey with Gold Coast Dental, where passion for dentistry meets limitless opportunity! As a private, family-owned leader in multi-practice dentistry, we’re dedicated to delivering top-tier, ethical care and unparalleled service to our cherished patients. With our commitment to adding 2-3 new practices each quarter, we’re on an exciting trajectory of expansion and innovation.
At Gold Coast Dental, our people are the cornerstone of our success. We cultivate a culture of continuous growth and improvement, empowering our team members to flourish and thrive within our supportive family-oriented environment. If you’re a talented individual ready to establish a fulfilling long-term career and grow alongside a dynamic company that values your potential, join us at Gold Coast Dental and let’s achieve greatness together!

JOB SUMMARY

Experienced Office Manager needed for very busy PPO and Cash and some HMOs office, not corporate owned. We have multiple doctors and offer every type of dental service. Fast paced, patient-centric office with highly skilled staff.
We are looking for an enthusiastic, cheerful team members. We take great pride in providing exceptional customer service to our guests who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves. Team participant is a must.

Operational

• Focuses and trains on specialty, hygiene, and general dentistry’s growth in collections.
• Accurately maintains and analyzes financial reports and achieves practice financial goals.
• Analyze internal processes, monitors competitors’ innovations, and recommends and implement procedural or policy changes to improve operations and control costs.
• Monitor the facilities to ensure that it remains safe, secure, and well-maintained.
• Prepare, monitor, and track operational reports and key vitals of the company to ensure accuracy and efficiency.
• Oversees billing and collection processes.
• Analyzes financial impact of changes in clinical activities and forecasts actual revenue, net income, and expenditures versus approved budget.
• Supervises patient recordkeeping and HIPAA compliance.
• Ensures optimal patient care, monitors patient satisfaction, and resolves complaints.
• Ensures office compliance to OSHA, Dental Board, and dental plan requirements.
• Weekly and monthly reporting as requested by owner or Director and ensures managers are doing the same.
• Evaluates and implements additional providers including GP, hygiene, and specialties

Personnel

• Perform annual performance evaluations for the region’s employees
• Ensure adequate staffing levels are meet
• Oversee and approve the region’s employee schedules, time off and vacation request
• Successfully manage the staff including employee relations, coaching and development.
• Support the dentists and ensure their clinic duties are carried out
• Perform to expectations of the production goals outlined by the executive team
• Maintain and manage regulatory and compliance issues within your office.
• Participate in planning, budgeting, hiring efforts, marketing, and operations to ensure the success of your office