Dental Receptionist

at  Melbourne East Prosthodontics

Do you pride yourself in people care and management? Would you like to be part of a modern practice? Then this is the position for you!

This job involves assisting in the achievement of the goals of the business. The role involves, but is not limited to, the management of patients in accordance with our practice standards of care; to ensure that productivity and patient practice relations are promoted and to implement and monitor systems for an effective running each day. Areas of responsibility:

• Appointment book management
• Proficient with Microsoft Word, Excel, Canva and Instagram
• Financial administration of patient accounts and practice banking
• Communications with patients
• Front office management
• Patient management, patient service and satisfaction
• Miscellaneous duties as required

QUALIFICATIONS:

• Essential: experience at dental reception
• Demonstrated proficiency with dental software programs (D4W/D4Web)
• Dental knowledge/terminology preferred

• Appointment book management
• Proficient with Microsoft Word, Excel, Canva and Instagram
• Financial administration of patient accounts and practice banking
• Communications with patients
• Front office management
• Patient management, patient service and satisfaction
• Miscellaneous duties as require