Dental Receptionist

at  Needham Market Dental Practice

ABOUT US

Needham Market Dental practice is a small business in Ipswich. We are professional, customer-centric and supportive.

Our work environment includes:

• Growth opportunities
• On-the-job training
• Safe work environment

We are looking for a Dental Receptionist to join our team. The successful candidate will be responsible for greeting patients, scheduling appointments, answering phones, collecting payments, and managing patient records. The ideal candidate should have excellent customer service skills, be highly organized and detail-oriented, and have experience with dental office software. This is an excellent opportunity for a motivated individual to join a growing practice and help us provide the best care possible to our patients.

Responsibilities:

• Greet and check in patients.
• Schedule appointments and manage patient records.
• Answer phone calls and respond to inquiries from patients and dental staff.
• Collect payments from patients and process insurance claims.
• Ensure that the reception area is clean and organized.
• Provide customer service to patients and their families.
• Maintain a professional appearance.

Job Types: Full-time, Part-time
Pay: £12.50-£13.00 per hour

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Ipswich: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Medical Receptionist: 1 year (preferred)

Work Location: In person
Expected start date: 01/02/202

• Greet and check in patients.
• Schedule appointments and manage patient records.
• Answer phone calls and respond to inquiries from patients and dental staff.
• Collect payments from patients and process insurance claims.
• Ensure that the reception area is clean and organized.
• Provide customer service to patients and their families.
• Maintain a professional appearance