Department Manager

at  Canadian Tire

Cobourg, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate17 Dec, 2024Not Specified24 Sep, 2024N/AOperations,Professional Manner,Communication SkillsNoNo
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Description:

Are you ready to join Canada’s most-shopped general merchandise retailer, with over 500 stores from coast to coast?
Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.
Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.

SUMMARY:

As a member of the store’s Management Team, the Department Manager contributes to the success of the store by communicating the business objectives of the store to his/her team. The Department Manager is responsible for managing and leading the department in providing high quality workmanship and service that ensures customer satisfaction. He/she ensures that the department team consistently meets performance expectations in terms of customer experience, sales growth, retail execution and profitability.

REQUIREMENTS:

  • Experience in retail sales, execution and operations.
  • Good working knowledge of department products and functions.
  • Demonstrated supervisory, leadership and/or managerial experience or relevant experience.
  • Ability to operate a cash register is an asset.
  • Experience in a Canadian Tire store is considered an asset.
  • Results-oriented individual who thrives on achieving challenging goals.
  • Ability to serve customers in a professional manner and to inspire their confidence and trust.
  • Ability to lead and manage a team to achieve common goals in a fast-paced environment.
  • Effective written and oral communication skills.
  • Ability to motivate and coach others as well as provide feedback.
  • Ability to plan, organize, delegate and follow up on team’s activities and projects.
  • Ability to find solutions to problems and make decisions.
  • Ability to multitask, adapt and cope with challenging situations.

BACKGROUND CHECK REQUIREMENTS:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

  • Employment Verification

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process

Responsibilities:

  • Encourages and maintains a culture that values excellent customer service to all customers through effective training, supervision, coaching and performance management.
  • Holds team members accountable for providing an excellent customer experience and recognizes those who excel in it.
  • Leads by example and consistently delivers an excellent customer experience.
  • Implements and follows store policies and procedures that deliver a high-quality customer experience.
  • Maintains quality department presentation, through daily inspections and ensuring all store audit performance requirements are met in the department.
  • Ensures department is appropriately staffed through effective planning and scheduling and according to store budget and customer needs.
  • Plans and manages daily/weekly departmental activities as well as seasonal changeovers and works with the team to execute them.
  • Supervises and assists team members in daily departmental operations in order to meet established productivity goals.
  • Communicates and ensures compliance with company, store and department policies, as well as health and safety programs and regulations.
  • Assists in selecting and orientating new employees, store opening and closing responsibilities.
  • Coaches and encourages team members in learning new retail operational processes and procedures and new skills in order to improve performance. Regularly provides informal and constructive feedback.
  • Addresses issues and conflicts in a timely manner.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Retail Industry

Sales / BD

Retail Management

Graduate

Proficient

1

Cobourg, ON, Canada