Department Sales Manager Fashion & Footwear

at  Golf Town Operating Limited Partnership

Our grass is greener…
It’s no secret that our people love golf. What you may not know is that Golf Town is a leader in sport fashion apparel and footwear. We are always looking for knowledgeable and talented merchandisers and customer-focused talent.
Do you need to be a scratch golfer? No! You will have an interest in the game and, if you want to improve it, we know all the right people to help!
We work together in a highly professional environment, spreading passion for the game, giving our customers the best advice, equipment, current technical fashion, club repair, services, and accessories. Our retail stores are a paradise.
Job Title: Department Sales Manager – Fashion Apparel and Footwear

SKILLS, EDUCATION, COMPETENCIES:

• 1-3 years of experience in a Fashion retail environment or equivalent relevant experience
• 1-3 years of clothing/ apparel merchandising is required
• Previous management experience would be an asset
• Affinity for luxury sport apparel and an interest in golf
• Strong communication skills and sound judgment
• Prior clothing merchandising and stock planning responsibility required.
• Ability to execute company standards successfully.
• Exceptional interpersonal skills with an ability to adapt to meet a wide range of customer needs.
• Creative, innovative, energetic, and enthusiastic

• Merchandise Presentation

• Work as a partner with the Regional Visual Merchandiser to ensure visual standards are maintained and plans are executed in a timely and efficient manner.

• Oversees implementation of merchandising and advertising guidelines, monitors pricing, and ad merchandise setup and signage.
• Ensures accuracy and timely completion of price changes and price identification in designated area.
• Ensure department is well stocked, priced and displayed per company standards to maximize the opportunity for sales.
• Communicate regularly with management on product requests, outs, hot items and inventory concerns, as well as staffing requirements.
• Ensure stockroom is maintained per the company standards and the seamless flow of merchandise from stockroom to sales floor.
• Handle special order follow-up, i.e. vendor and customer contact.
• Customer Service
• Ensure customers are provided with highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer.
• Model customer service for associates and promote sales whenever interacting with associates and customers.

• Ensure customers are accurately informed of daily advertising and promotions.

Training

• Understand Learning Management System (LMS) training requirements and participate in LMS courses.
• Assist in product training for associates in the department and help conduct in-store product training meetings.
• Assist in ensuring compliance and execution of company customer service and sales training programs.
• Attend vendor clinics for products related to the department(s).
• Ensure all Policies & Procedures (P&P’s) are followed in the department.
• Leadership:
• Assist in training associates on sales, customer service, operations, merchandising, product knowledge and monitor progress.
• Assist in product training for associates in the department and help conduct in-store product training meetings.
• Participate in annual performance evaluations for department associates.
• Lead informative and motivational daily huddles.