Deployment Strategist

at  Zip Security

REQUIREMENTS

Overall, we’re looking for individuals with high-ownership, autonomy, and willingness to learn.

Preferred requirements are flexible, but are loosely:

• Strong technical acumen and ability to use software (if you’re comfortable with software like Datadog that’s a huge plus)
• Experience building or designing product and enabling product usage
• Strong external communication skills
• Track record of building and executing new, scalable processes
• Startup experience
• Desire to learn new things

As a Deployment Strategist at Zip Security, you’ll be responsible for maximizing the value customers receive from our product - meaning leveraging the Zip Console to secure America’s most important businesses. This is a bit different from your classic customer success role - you’ll thrive in this role if you love both learning about product and enabling product usage while getting first-hand experience in front of customers solving their problems. You’ll work closely with the engineering team to prioritize the highest-value features for our customers, and work closely with customers to ensure their company’s sustained security posture, protecting them against threats of all kinds. You’ll also be responsible for building the processes, systems, and metrics we’ll use to scale our customer success operation in a sustainable manner, ensuring as our business grows we can sustainably protect our customers.