Deployment Test Analyst (Automation)

at  Masabi

INTRODUCING MASABI

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.

THE ROLE:

Join our dynamic team at Masabi as we expand into new regions and develop innovative functionality. Our testing team ensures the quality and reliability of Masabi’s core functionality, collaborating closely with product and development teams to devise and implement robust test strategies.
We’re seeking an experienced QA Engineer proficient in manual and automated testing to drive continuous improvement in our testing processes.

RESPONSIBILITIES

• Develop comprehensive test plans and procedures in collaboration with Masabi’s end-to-end testing team and Launch Operations functions for new feature releases
• Maintain and manage documentation tracing customer requirements
• Conduct end-to-end testing for the Justride platform and related technology partners, working closely with internal testing teams
• Collaborate with engineering delivery teams to tailor documentation and test plans to meet customer requirements
• Conduct testing phases such as User Acceptance Test and report defects and requirements’ suitability to customers, engineering, and deployment services team leads
• Verify and document outputs from all testing phases, supporting launch readiness decisions
• Conduct test reviews with agency stakeholders, incorporating customer-specific protocols and procedures
• Create standard test protocols and plans for Masabi’s account-based ticketing deployments for reuse
• Establish quality metrics and baselines for deployment measurement and new platform updates
• Work closely with product management to understand new features and translate them into test use cases for customer scenarios
• Collaborate with Masabi Launch Operations for post-release testing, customer feedback, and defect communication
• Estimate, prioritize, plan, and coordinate testing activities to meet project timelines and objectives
• Work closely with Launch Operations team gaps in automating manual test plans and advocate for comprehensive end-to-end testing
• Demonstrate a willingness to support teammates, share knowledge, and foster a culture of continuous learning and improvement
• There will be limited travel to client places for conducting/supporting UAT testing