Deposit Servicing Representative

at  HawaiiUSA Federal Credit Union

HawaiiUSA FCU is seeking a dedicated Deposit Servicing Representative to join our team. This role involves servicing Share, Draft, Certificate, and IRA accounts post-opening, supporting both internal and external members across multiple channels. The ideal candidate will be adaptable, detail-oriented, and committed to enhancing the efficiency of deposit servicing duties.

EDUCATION:

Two years demonstrated high performance in a financial organization with emphasis on operations and High School diploma or GED with business related courses beneficial; or a BA degree preferably in Business with an emphasis in Finance, Economics, Marketing, or Accounting.

EXPERIENCE:

Two to four years of related experience, preferably with an emphasis on financial services operations.

MINIMUM PHYSICAL REQUIREMENTS:

• Prolonged desk sitting and computer use.
• Frequent reaching, bending, twisting, and turning.
• Occasionally lifting up to 40 pounds.

• Process checks, drafts, charge backs, and tax levies.
• Handle IRA RMD transactions and support.
• File legal documents for garnishments.
• Manage account maintenance and incoming mail.
• Support trust account openings and check/share adjustments.
• Prepare charge-offs and review branch forms.
• Maintain document imaging and support Deposit Servicing functions.
• Meet daily deadlines and resolve Helpdesk issues.
• Assist with ledger reconciliations and cross-train for back-office tasks.
• Update procedures, generate reports, and process Escheat Accounts.
• Suggest workflow improvements.
• Perform other duties as assigned.