Depot Operations Supervisor (WFF)
at apetito
Peartree AL7, , United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 26 Oct, 2024 | GBP 13 Hourly | 27 Jul, 2024 | N/A | Health,Customer Service,Safety Training,Communication Skills,Role Model,Training,Budget Management,Accountability | No | No |
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Description:
WHO WE ARE
Wiltshire Farm Foods have been cooking and delivering delicious and nutritious frozen meals for over 25 years. We are the UK’s leading home meal delivery service, with a predominantly older and vulnerable customer base.
We have depots across the UK providing customer service call centre and distribution in a specific local geographic territory.
More than a delivery service, we make a real difference to the lives of our customers through providing excellent service and nutritious food delivered 6 days a week.
ESSENTIAL SKILLS & EXPERIENCE:
- Experience in a supervisory role- leading and motivating a team to achieve shared objectives
- Strong communication skills
- Customer service ethos
- Confident using IT systems
- Strong influencing skills
- Able to understand and influence KPIs
- Problem solving skills
- Full driving license
Desirable Skills & Experience:
- Previous experience of leading a team within a retail, wholesale, customer service or operational/logistics environment
- Some knowledge of commercial / P&L / budget management
- Health & safety training
- Food safety training
- Coaching skills
- Experience of developing a team
- Experience of implementing operational policies and processes
Responsibilities:
The Depot Operations Supervisor reports to the Retail Sales & Operations Manager (RSOM) who has overall responsibility for the depot and service across:
- Customer Services
- Delivery fleet
- Cold store Warehouse
This role is 40 hours per week, working any 5 of 6 days (closed Sundays.)
We offer a competitive hourly rate of £13.33 per hour
+ 33 days annual leave (including bank holidays)
+ company bonus scheme
+ a selection of other company perks including discounted meals
We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative.
We support British food and farming and operate a successful programme of waste reduction and resource efficiency across our whole business.
Responsibilities:
- An integral member of the leadership team, you’ll model the passion and commitment to deliver outstanding service to our customers.
- You will help to drive the consistent delivery of established processes and operational standards.
- You’ll track the team’s performance against achieving daily, weekly and monthly targets.
- Developing both the operational performance of the depot and the skills of your team will be a key aspect of the role.
- The Depot Operations Supervisor has responsibility for areas such as health & safety, stock management, local delivery fleet management and facilities maintenance.
- You’ll be ready and willing to get involved in the day-to-day tasks if needed, including deliveries (so a full UK driving licence is essential.)
Qualifications/Personal Qualities:
This is a great opportunity for someone to grow their management skills and gain experience in different aspects of business delivery.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Peartree AL7, United Kingdom