Deputy Chief Operating Officer

at  Montgomery County Pennsylvania

SUMMARY

Reporting to Chief Operating Officer, the Deputy COO—one of three serving the County—is a primary support to the Chief Operating Officer for the County and performs various managerial duties for the Commissioners’ Office. The Deputy COO is responsible for ensuring the programs and services of County Departments are delivered in an equitable, efficient, cost-effective manner and meets all mandated requirements. The three Deputy COOs work in collaboration to facilitate operational excellence across all County departments; this position focuses on refining administrative processes and enhancing systems. With all three Deputies focused on implementing priorities and policies developed at the management level by working with department leaders to align resources, monitor initiatives, and deliver outcomes, the three positions work closely on supporting and guiding Departments to best serve County residents and staff.

QUALIFICATION REQUIREMENTS

• Bachelor’s Degree required; Master’s degree preferred;
• Minimum of 5 years’ experience in government management, public administration, or similar field required;
• Knowledge of County operations and policies preferred;
• Specific experience with financial, physical assets, and / or information technology procedure, protocol, and requirements preferred;
• Excellent computer skills, including proficiency with MS Office products required, advanced technology fluency preferred;
• Must have excellent inter-personal, oral and written communication skills.

• Support the COO in executing the vision of the Commissioners and the day-to-day operations of the County;
• Serve as the primary contact in the Commissioner’s Office for the following service delivery County departments and acts as a liaison between these departments and COO/County Commissioners:
• Board of Assessment;
• Commerce Department;
• Office of Communications;
• Office of External Affairs;
• Office of Policy;
• Planning Commission;
• Department of Voter Services.
• Working with fellow DCOOs, assists in the review of County operations, policies and procedures that enable County departments to operate efficiently, effectively, and equitably, and integrate into Department operations;
• Working with fellow DCOOs and department heads, establish and maintain service delivery goals;
• Ensure County departments have sufficient resources and support to manage their operations and achieve organizational goals;
• Participates in agenda preparation for meetings and briefings with Commissioners:
• Makes recommendations to the board concerning policy formulation based on employee feedback, stakeholder engagement and data.
• As directed by COO, act as liaison with Court-related Offices and boards and commissions to support their operations;
• Oversees that policies and acts of the Commissioners subject to enforcement by the COO or by officers subject to the COO’s supervision are consistently implemented and observed;
• Along with fellow DCOOs, may serve as the COO in the absence of the COO;
• Other duties as assigned.