Deputy Customer Success Manager - Europe

at  ViaSat

Home Office, Nordrhein-Westfalen, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate02 Dec, 2024Not Specified04 Sep, 2024N/AGood communication skillsNoNo
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Description:

About us
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you’ll do
As a Deputy Customer Success Manager, you will be a focal point of contact for customers’ queries and requirements for all Viasat systems and services part of their account. You will work closely with the Customer Success Manager (CSM) in developing outstanding client relationships, supporting on proposals, accounts, presentations and contract negotiations.
Our team is excited to offer this role as an opportunity to progress in your career. In fact, we will support your development through mentoring, coaching, and loads of on-the-job learning, from our team and leadership, to enable you to grow towards the Customer Success Manager role.
This role is offered with the flexibility to work remotely, in one of the countries listed as “posting locations” for this role on our Careers page.

WHAT WILL HELP YOU ON THE JOB

  • Previous airline or OEM experience.
  • Software and hardware development oversight experience.
  • Comfortable in supporting, influencing and at times negotiating.
  • Curiosity in the aviation and telecommunication / satellite industry.

    Li-Remote

EEO statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT Software - Other

Customer Service

Graduate

Proficient

1

Home Office, Germany