Deputy Director Business Change Delivery

at  Department for Work and Pensions

ARE YOU AN EXPERIENCED LEADER WHO CAN DEVELOP AND LEAD THE IMPLEMENTATION OF BUSINESS CHANGE INITIATIVES WITHIN DWP, CREATING A RESILIENT AND SUSTAINABLE ORGANISATION THAT PUTS OUR PEOPLE AND CUSTOMERS FIRST?

The Workplace Transformation Programme (WTP) is set up to transform where and how we work, delivering a smaller, better and greener estate over a 10-year period.
As a department, we are committed to modernising our services and supporting managers and employees to deliver a truly inclusive working environment that enables smarter working. WTP will enable the department to be more efficient, greener and to work smarter to support the wider government priorities for getting people back into employment, deliver long-term savings and meet sustainability commitments. This includes how we use our workspaces, technology, people and culture.
The New Ways of Working team is responsible for the development and implementation of the behavioural and cultural changes, ensuring the benefits for the department are maximised in the delivery of the Department’s Workplace Transformation Programme.
To hear more about the role from Andrew Goodman, WTP Senior Responsible Owner, and Natalie O’Connell, WTP Programme Director, please see the Candidate Pack at the bottom of this job advert. You can also join us for the Virtual Engagement session, This is an opportunity to hear directly from Andrew and Natalie who will provide an overview of the role and hold a Q&A session.

JOB DESCRIPTION

You will be accountable for leading business change initiatives across DWP that will realise the benefits associated with smarter working and the workplace transformation programme, to deliver a more affordable, flexible, and inclusive place to work.

Your key responsibilities are, but not limited to:

• Develop and lead the implementation of a business change framework for Workplace Transformation that provides alignment across all activity enabling cultural and behavioural change in the workplace for DWP.
• Drive and embed activities to maintain the British Standard PAS3000 Smarter Working accreditation across DWP and to design the change frameworks to support the range of roles and locations in the department.
• Define and lead strategic planning and interventions to enable new ways of working, applying an evaluation approach to implementation, and engaging with senior leaders in the programme, the wider organisation and working closely with analysts, HR and digital colleagues.
• Lead the adoption of best practice from across government and similar complex organisations and apply current research to deliver vibrant communities and productive workplaces to support office attendance.
• Establish and implement a model for better local day to day management of the workplace that enables business groups in sites to convene to manage their workplace and estates needs and supports the establishment and running of vibrant communities.
• Influence across the DWP organisation to understand and determine how change and people benefits will be realised over the longer term to deliver the strategic aims of the programme and sustained change, through provision of guidance and awareness for leaders.
• The ability to lead a portfolio of activity through matrix management, setting the direction of work, maintaining strategic alignment and gathering intelligent data and insight to inform strategic decision making.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

FOR MORE INFORMATION ABOUT THIS ROLE AND THE SELECTION PROCESS, PLEASE SEE THE CANDIDATE PACK ATTACHED TO THE ADVERT.

Feedback will only be provided if you attend an interview or assessment.
This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.
As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Your key responsibilities are, but not limited to:

• Develop and lead the implementation of a business change framework for Workplace Transformation that provides alignment across all activity enabling cultural and behavioural change in the workplace for DWP.
• Drive and embed activities to maintain the British Standard PAS3000 Smarter Working accreditation across DWP and to design the change frameworks to support the range of roles and locations in the department.
• Define and lead strategic planning and interventions to enable new ways of working, applying an evaluation approach to implementation, and engaging with senior leaders in the programme, the wider organisation and working closely with analysts, HR and digital colleagues.
• Lead the adoption of best practice from across government and similar complex organisations and apply current research to deliver vibrant communities and productive workplaces to support office attendance.
• Establish and implement a model for better local day to day management of the workplace that enables business groups in sites to convene to manage their workplace and estates needs and supports the establishment and running of vibrant communities.
• Influence across the DWP organisation to understand and determine how change and people benefits will be realised over the longer term to deliver the strategic aims of the programme and sustained change, through provision of guidance and awareness for leaders.
• The ability to lead a portfolio of activity through matrix management, setting the direction of work, maintaining strategic alignment and gathering intelligent data and insight to inform strategic decision making

As this is a Business Change role you should hold a relevant change management qualification or willing to work towards, including but not limited to;

• APM Change Management Practitioner
• Change Management Institute – Master
• Major Projects Leadership Academy
• PMI Project Management Professional
• Project Leadership Programme (PLP)
• APM Chartered Project Professional
• Level 6 Project Management Degree Apprenticeshi