Deputy Estates and Facilities Manager

at  NHS Blood and Transplant

JOB SUMMARY

We are embarking on a journey to improve our department and effect change for all our customers.
This crucial role will support the Estates and Facilities Manager in the day-to-day operational Facilities Management of Newcastle and associated satellite sites. Managing a small team of Administrators and Contractors in providing a safe working environment for NHSBT staff, Donors, Contractors, and Visitors. The role is challenging and varied with no two days the same. Customer Service and a can-do attitude are essential for this role. Site visits to other centres and satellite sites is also a requirement for this role, therefore the ability to efficiently travel to these sites is important.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

EXPERIENCE AND KNOWLEDGE

• Proven ability to identify and introduce best practice in all aspects of Facilities management including administration, maintenance both hard and soft services.
• Proven ability to work across functions and promote teamwork.
• Knowledge and implementation of Health and Safety regulations.
• Proven people management skills and experience.
• Proven experience in managing contractors.
• Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).

QUALIFICATIONS AND TRAINING

• Degree in Facilities Management, Building Services, Mechanical, Electrical Engineering OR equivalent relevant experience.
• Demonstrates commitment to own continued professional development (CPD).

ABOUT US

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we’ll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

MAIN DUTIES OF THE JOB

In this role you will be reporting to the Senior Estates & Facilities Manager/Estates & Facilities Manager, responsible for managing the effective and efficient delivery of local site services and facilities on a day to day basis at NHSBT properties. Your responsibilites will include:

• Reporting to the Estates and Facilities Manager, you will be responsible for managing the effective and efficient delivery of local site services and facilities on a day to day basis.
• Providing a highly responsive and proactive service within a customer oriented environment where teamwork and communications, statutory compliance, budget control, performance management and business continuity are key to our success
• Acting as the primary point of contract for, and liaise with, local customers at numerous properties.
• Assisting in the management of staff, contractors and consultants to ensure the provision of high quality and efficient services to meet the needs of the NHSBT and its stakeholders.