Deputy Head of Hospitality - Chelsea Football Club

at  Compass Group

Deputy Head Of Hospitality - Chelsea FC

• £46000 per annum
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance Employee Assistance Programme
• 23 days + BH’s and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits
• Day off for baby’s first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions p
• aid Financial wellbeing programme and preferred rates on salary finance products

Who We Are
Levy UK is the official catering partner to Chelsea Football Club responsible for the catering across the Chelsea Football Club estate, including Stamford Bridge stadium, Chelsea FC’s training facility in Cobham and Kingsmeadow Women’s stadium in Kingston.
Levy UK at Chelsea Football Club cater for an estimated 1.15 million fans annually; delivering catering across 43 public outlets, 58 boxes and 20 suites on match-days. There are over 1,000 corporate and private events are held at Stamford Bridge each year along with a growing, forward thinking collection of catering solutions across the rest of the business.

Scope of Role

• To work alongside the Head of Hospitality in leading the hospitality department on matchdays and event days, managing a team of full-time Hospitality Event Managers and Supervisors.
• Ensuring the smooth planning and delivery of a first-class service to the internal customer base and all customers within the venue
• Assisting the Hospitality team in delivering operational efficiency, planning and presentation of the food and beverage offer to Chelsea FC guests
• To deputise in the absence of the Head of Hospitality during meetings and cascade briefing information effectively to the team
• Liaising with the Senior Event Manager and Event Managers to deliver best practice, to drive, change and constantly deliver the business objectives
• To ensure the smooth planning and delivery of a first-class service to the internal customer base and all customers within the venue
• Assisting with the department’s weekly rotas, scheduling and client billing processes
• Support in the training and development of all hospitality team members and working alongside the senior team to identify future successors
• To build and maintain relationships with sponsors, contractors, partners, key clientele and suppliers, establishing a bond built upon integrity, trust and clear communication

About you:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Job Reference: com/0508/64333002/52671404/SU
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

• To work alongside the Head of Hospitality in leading the hospitality department on matchdays and event days, managing a team of full-time Hospitality Event Managers and Supervisors.
• Ensuring the smooth planning and delivery of a first-class service to the internal customer base and all customers within the venue
• Assisting the Hospitality team in delivering operational efficiency, planning and presentation of the food and beverage offer to Chelsea FC guests
• To deputise in the absence of the Head of Hospitality during meetings and cascade briefing information effectively to the team
• Liaising with the Senior Event Manager and Event Managers to deliver best practice, to drive, change and constantly deliver the business objectives
• To ensure the smooth planning and delivery of a first-class service to the internal customer base and all customers within the venue
• Assisting with the department’s weekly rotas, scheduling and client billing processes
• Support in the training and development of all hospitality team members and working alongside the senior team to identify future successors
• To build and maintain relationships with sponsors, contractors, partners, key clientele and suppliers, establishing a bond built upon integrity, trust and clear communicatio