Deputy Locality Manager

at  Hertfordshire Community NHS Trust

Operational Delivery Responsible for the day to day management of both the team and caseload, ensuring adequate staffing levels are maintained and a high standard of care is achieved meeting patient expectations. Ensure team/staff provide safe clinical care in patients homes through agreed pathways concentrating on the demanding/complex cases that may require advanced assessment and management skills. Supporting the team working within variable conditions in patients homes and delivering care in health centres, GP surgeries and community venues as required to manage and guide delivery of quality service by staff. To support the health and wellbeing of the team including the achievement of required vaccination targets e.g.
flu. Acting as a role mode and ensuring that all staff are informed and compliant unless there are substantial reasons why this is not possible. Provide support to locality manager, keeping them informed regularly of team developments and significant issues. Meet on a planned basis with locality manager and other team managers.
Advise on clinical procedures within maintained scope of competency, utilising a variety of clinical instruments and equipment safely and precisely. Strategic Management Planning and organising team performance. Ensure the maintenance of adequate staffing levels, utilising e-rostering software as appropriate, meeting the required timelines for roster sign off. Risk report and escalate to line manager where required resource cannot be achieved.
To manage the annual leave process, ensuring that the locality has processes in place to ensure resilience across the year. Identify the health needs of the practice population and establish priorities, targeting vulnerable groups, in line with local and national initiatives. Be prepared to participate in the HCT Emergency Plan in response to major incidents as requested. Carry continuing responsibility for ensuring that the multi professional team deliver effective assessment of physical, emotional and social health care needs and develop implement and evaluate programmes of care effectively.
Regularly assess and utilise data reports and performance information to monitor performance and drive improvements including late data entry. Service Development and Improvement To act as a resource within HCT concerning developments within community services, taking forward initiatives and sharing best practice. Ensure that team members have a clear understanding of the relevant HCT policies and implement them as required. Deal with Complaints and Clinical Incidents, in line with Trust policies, completing necessary paperwork and informing appropriate officers within the time frames stated in the policy, de-brief staff involved and implement changes to practice in line with findings

Please refer the Job description for details