Deputy Manager

at  Active Care Group

COME AND JOIN ONE OF THE UK’S LARGEST INDEPENDENT PROVIDERS IN NEURO AND MENTAL HEALTHCARE. WE PROUDLY EMPLOY OVER 4000+ PEOPLE - NO MATTER WHAT YOUR EXPERIENCE, WE HAVE JOBS FOR EVERYONE.

We’d like you to join us as an Deputy Manager at our service Rowland House in Surrey.
At Rowland House, we’re focussed on helping each individual achieve their goals, improve their skills and grow their confidence. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.

• Ensuring the service has the required level of resources to support the service users. Including ensuring that the service is fully staffed according to agreed levels.
• Monitor service provision to ensure full compliance with all relevant legislation in line organisational, regulatory and legal requirements.
• Keep up to date with any changes, or new legislation affecting the provision of services.
• Support in the delivery of training for inductees and existing employees, as required.
• Attend and support CQC inspections to ensure 100% compliant.
• Plan and attend service user reviews.
• Support Service Manager with service based finances and budgets, in accordance with the finance department procedures.
• Support Quality Assurance activities of own and other services, achieving 100% compliance.
• Acting as a representative of Active care Group at all times.
• Liaising with external stakeholders including medical professionals, care managers, families, advocates, therapists, prospective service users.
• Ensure individual service user documentation is kept up-to-date and accurate at all times.
• Line manage allocated staff team, including conducting staff supervisions and appraisals.
• Ensure a high quality of service user care and support is maintained at all times, in line with the PCPs.
• Develop the performance of others through effective coaching and line management.
• Conduct investigations and lead on formal performance management hearings for any employee issues not limited to own service location.
• Responsibility for reviewing and editing company-wide policies and documents, as required.
• Ensure all identified staff training is up to date and in accordance to their roles and needs of the service.
• Administer and deliver medication in line with senior medication training.
• Support the Service Manager in the management of medication within service.
• Supporting referrals activities - including service visits and assessments.
• Support service users’ ongoing medical needs.
• Support service users who may require behaviour management.
• Administration Activities