Deputy Manager, Belfast

at  North West Care and Support

JOB DESCRIPTION

We are recruiting for a Deputy Branch Manager for our busy Belfast branch.

JOB SUMMARY

The role of the Deputy Manager is to support the Registered Manager and Area Service Managers.

QUALIFICATIONS AND TRAINING

QCF Level 3 or above in Health and Social Care
2 years’ experience in Domiciliary Care at Area Service Manager level or above
Shortlisting by application form

REQUIREMENTS

Enhanced AccessNI
Right to work in UK
Must hold on-call phone on a rota basis
Interview

EXPERIENCE

Managerial experience in a domiciliary care agency
Shortlisting by application form

EDUCATION

Minimum of QCF Level 5 in Health and Social Care
Shortlisting by application form
Where educational/professional qualifications form part of the criteria you will be required, if shortlisted for interview, to produce original certificates issued by the appropriate authority. Only those certificates relevant to the shortlisting criteria should be produced. If educational certificates are not available an original letter and photocopy of same detailing examination results from your school or college will be accepted as an alternative
If successful you will be required to produce documentary evidence that you are legally entitled to live and work in the United Kingdom. This documentation can be a P45, payslip, national insurance card or a birth certificate confirming birth in the United Kingdom or Republic of Ireland. Failure to produce evidence will result in a non-appointment.
Where a post involves working in regulated activity with vulnerable groups, post holders will be required to have an Enhanced AccessNI and register with NISCC (Northern Ireland Social Care Council) or NMC (Nursing Midwifery Council)

DUTIES AND RESPONSIBILITIES

Management of all aspects of company activity within agreed policies and procedures
Ensure a quality of service to all Service Users
Ensure that all standards of the Regulation and Quality Improvement Authority are met
To hold the on-call phone on a rota basis
Work within GDPR legislation

OTHER DUTIES

• To hold regular reviews and negotiations with Care Managers for all packages of care to be delivered
• To hold regular reviews and negotiations with Trust contracts departments
• To actively participate in all user group forums to keep abreast of changing trends in the delivery of care
• To encourage the development of Area Service Managers to further enhance the growth of the company
• To establish and maintain dialogue with key personnel in local NHS Trusts