Deputy Manager Homeless Health Peer Advocacy programme

at  Depaul

PERSON REQUIREMENTS

• An understanding of why people become homeless, their presenting health needs and the barriers to accessing health services.
• Experience of risk management systems and working within a process of risk reduction/control as part of the

daily operations of the programme.

• Capacity to engage with and gain the trust of participants.

• An understanding of the benefits of peer programmes and the ability to support and motivate participants to work

  in innovative ways

• Ability to deliver training to volunteers and staff.

• Experience of the challenges involved in lone working and how this may impact on the training needs of Homeless Health Peer Advocates
• Knowledge of the statutory and voluntary sector resources and referral pathways to health care.
• An interest in peer led initiatives, research and a commitment to supporting HHPAs into further education and employment opportunities
• Ability to be a flexible, participating and co-operative member of a team.
• Ability to communicate effectively verbally and in writing and good listening skills.
• Ability to use initiative, apply sound decision-making skills and to make rapid assessments of the needs of HHPAs

and participants.

• Ability to act calmly in emergencies and respond in a professional manner to challenging and stressful situations.
• Ability to liaise effectively with staff at all levels as well as outside agencies and to advocate on behalf of HHPA

and participants.

• A good knowledge of Health and safety and risk management systems.
• Strong organisational, administrative and data collection skills including experience in report writing or policy development
• Strong sense of advocacy and commitment to health equity and social justice

GENERAL RESPONSIBILITIES

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of Depaul.
• To ensure that all Depaul policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice, Confidentiality and Equal Opportunities.
• In conjunction with the Local Management team (LMT) and the PGM ensure service policies and procedures are established and operating correctly and communicated to teams
• To undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with Vision, Mission and Values of Depaul.
• Responsible for overseeing health and safety obligations- Ensuring health and safety standards are always upheld.
• To ensure the programme and participants are aware and adhering to GDPR regulations.
• Responsible for the financial expenditure and budgets of the HHPA programme. Prepare monthly payroll and ensure cash procedures are followed
• Develop/manage an operational and well-functioning team and ensure team meetings along with external meetings where required are undertaken.
• Run/ participate in the planning and delivery of team days and review days as required
• Oversee the management and support of staff & volunteers within the project
• Carry out project appraisals and report findings to the senior service teams
• Represent Depaul externally with a wide range of other voluntary agencies, statutory partners and other funders as agreed with the Senior Services Manager
• Undertake any other duties that may be required which are commensurate with the role in consultation with the manager.