Deputy Manager

at  Stangate HR

CANDIDATE REQUIREMENTS

· Management experience, ideally within the leisure, hospitality, or retail industry

· A passion for customer service

• Evidence of delivering on financial targets, driving business and sales

· Experience of coaching and developing large teams
· A willingness to work nights and weekends

ROLE OVERVIEW

When joining my client as a Deputy Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.
You will be an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager. This employer will invest in you and develop you to General Manager level, within twelve to eighteen months.

DUTIES AND RESPONSIBILITIES

As a Deputy Manager you will be at the very centre of the customer and team experience and taking accountability for the centre in the absence of the Centre Manager.
Deputy Managers are trained across all key areas of the centre to support the effective operation of the business. The role is varied and exciting! Your responsibilities will range from supporting the Centre Manager with back of house duties, to running an exceptional operation front of house, being hands-on across all areas of the busy centre.
You will support the Centre Manager and team in delivering financial targets and service standards in the four key result areas: the lanes, the bar, the diner, and the amusements.
You will inspire the team to provide outstanding service for their customers, helping them to create great experiences and lasting memories in their centres, whilst ensuring the centre is both a fun and safe environment.
You will encourage an environment where Team Members are motivated and empowered to perform to the best of their ability, with plenty of opportunities to develop rewarding careers with my client.