Design and Print Technical Assistant

at  Bradford Teaching Hospitals NHS Foundation Trust

Closing Date: 10.02.25 (this may change dependent on response)
Shortlisting to take place after closing date: commencing 11.02.25
Interview expected to take place in the week following shortlisting: commencing 17 .02.25
We have an exciting opportunity for a print assistant to join our busy team at Bradford Teaching Hospitals NHS Foundation Trust.
The successful applicant will work closely with the design and print manager and the design team to learn and develop this dynamic new role.
The work is varied and the role requires knowledge of both PC and Mac platforms to achieve all aspects of print production, from print buying and client liaison to amending artwork and checking proofs. The ability to follow brand guidelines and work on multiple projects to meet tight deadlines is essential.
Applicants should be motivated, conscientious and able to work alone, as well as being a committed team player within a department of twelve people. You will need to be flexible and friendly and be prepared to be hard-working, within a sociable department.
Tell us how you have developed in your current workplace and why you’d be a good fit for this role.
For an informal discussion or visit, please contact Lynda Lawton, Design and Print Manager or Tony Dook Medical Illustration Manager on 01274 365160
The interview for this post will include a practical test.
A good working knowledge of print production is essential as you will assist the print manager and the graphic design team in establishing customer’s requirements, consulting with external printers and any other stakeholders in the timely supply of printed material.
Applicants must be versatile and be able to shift priorities according to demand.
The successful applicant will be expected to use both Macintosh and PC platforms and be competent in creating, refreshing, and reviewing existing artwork using a range of professional software (including lnDesign, Illustrator, Acrobat, PowerPoint, Word, and Excel), in accordance with local and national NHS corporate brand guidelines.
The role requires a team player who works well with others and can communicate complex or complicated information effectively with internal clients and vendors to achieve department objectives.
The job holder will be skilled in creating print specifications, negotiating costs, and using job management software to process jobs smoothly and cost effectively.
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
We value people
We are one team
We care
We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

THE POST HOLDER WILL:

• Assist the Design and Print Manager with print management, using MID databases and updating and development of artwork, proofing and sign-off sometimes to tight deadlines.
• Assist the Print and Design Manager with the operational management of the MID Poster Bureau service, ensuring timely production and delivery of scientific posters, interpreting clinician’s requirements, and communicating information to meet customer’s deadlines.
• Utilise multiple management information systems for raising orders and tracking workflow.
• Consult with clients to discuss and identify their printing needs, promoting the Trusts strategy for the management of clinical documents and contribute to evolving current and future printing procedures and practices in house and externally.
• Ensure a strong customer services focus, performing and projecting a professional image. With a positive ‘can do, attitude, the post holder must develop good working relationships with all relevant internal customers and strategic suppliers.
• Demonstrate their knowledge of print management as well as governance, copyright and consent issues and be aware of procurement policies and ordering process.
• Ensure close liaison with the Procurement Team regarding ordering and requisitions.
• Work directly under the supervision of the Design and Print Manager and expected to discuss and arrange daily workload, accounting for demands and priorities of the department, this will involve frequent interruption and changing priorities.
• Assist the Design and Print Manager with proof-reading all materials before being sent to print, obtaining author sign-offs in accordance with Department Standard Operating Standards (SOP’s) and support checking printer’s proofs with customers before final print.
• Assist the Design and Print Manager with the technical operation of networked printers and the management of consumables ensuring these are always in good supply to meet demand.
• Send documents to the in-house printer when low level print qualities are required, ensuring booklets, leaflets and posters are printed correctly, packaged, and delivered to the customer.
• Support the maintenance of the in-house Printers through liaison with support contractors and IT services for network requirements and first line error identification.
• Support the Design and Print Manager in managing and archiving artwork and DTP files using local and networked back-up solutions
• Demonstrate a good working knowledge of the whole of MIDs function and inter-connecting services to advise customers seeking to use MID services.

Management and Leadership

• Support the Design and Print Manager with monitoring workload as required and ensuring that Graphic Design and admin staff are aware of projects / commitments with crucial deadlines.

Communication

• Communicate with clients to identify their design/print needs e.g., Budget available, document size and desired quantity.
• Develop key relationships with staff within the Medical Illustration team a to help ensure that projects are delivered swiftly and cost effectively.
• Support and maintain strong print vendor relationships.
• Support the Design and Print Manager in reaching department goals and objectives.
• Liaise with technical support teams including external suppliers and internal IT support services.
• Identify print issues and escalate to Design and Print manager when necessary

Financial Management

• Support the Design and Print Manager with internal re charging of graphics and printed material.
• Create and send purchase orders to vendors, monitor the production process until final delivery.
• Engage with vendors to manage stock levels of key clinical documents in relation to clinical needs.

Information Management

• Support the Design and Print Manager with Trust access of clinical documents within and outside of the organisation in accordance with MID SOPs.

Other Duties

• Provide cross over cover where appropriate, within Medical Illustration to cover staff leave where duties are of a similar nature.
• Work within Trust Policies and Medical Illustration’s standards and Trust policies including written and verbal contributions to the development of the department’s Standard Operating Procedures (SOP).
• The job description and person specification are an outline of the tasks and responsibilities required of the role and these may be reviewed on an on-going basis in accordance with the changing needs of the department and the organisation.

• Provide cross over cover where appropriate, within Medical Illustration to cover staff leave where duties are of a similar nature.
• Work within Trust Policies and Medical Illustration’s standards and Trust policies including written and verbal contributions to the development of the department’s Standard Operating Procedures (SOP).
• The job description and person specification are an outline of the tasks and responsibilities required of the role and these may be reviewed on an on-going basis in accordance with the changing needs of the department and the organisation