Design Researcher

at  Local Peoples

REQUIRED SKILLS AND EXPERIENCE.

• Design and conduct user research and build insights from target users to understand motivations, pain-points and needs. Further, identifying the most effective research method based on tried and tested methodologies and processes for generative and evaluative research.
• Collaborate with multiple product teams to clarify and define research objectives
• Plan and execute research activities to gain a deep understanding of the service’s users.
• Work closely with designers and developers to translate user data into service requirements.
• Understanding of accessibility requirements for design, including the WCAG guidelines and public sector design guidelines
• Expertise in conducting customer research, problem solving, journey mapping, ideation, prototyping, and testing solutions.
• Strong background working in agile, multi-disciplinary teams in a large-scale digital transformation
• Ensure design decisions are informed by quantitative and qualitative data and best practices.
• More than 4 years experience in a research role in a government environment
• Experience with UX and UI design tools, to ensure recommendations can be made within the scope of design systems and delivery.

Please refer the Job description for details