Deskside Support Engineer- Dutch Speaking

at  Cognizant

DESKSIDE SUPPORT ENGINEER – DUTCH SPEAKING

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world’s leading companies and help them become more flexible, innovative, and successful. This is your chance to be part of the success story: we are looking for Deskside support engineer to join our Infrastructure Services Team.

DESCRIPTION OF THE RECRUITMENT PROCESS:

• Send your application via our Cognizant career website or apply via the apply button here on LinkedIn
• Conversation with the recruiter
• First technical interview
• Business interview
• Offer
  Studies show that women and underrepresented groups tend to apply for jobs only when they fulfil 100% of the requirements. If this sounds like you, we would like to encourage you to reconsider and apply. The requirements listed above are guidelines and we welcome applications from candidates who may not meet all of them but are keen to develop their skills. We look forward to receiving your application.

We are looking for a Deskside Support Engineer who is responsible for providing on-site technical support and maintenance for hardware, software, and networking issues across multiple locations.
This role involves troubleshooting, installing, and repairing IT equipment, ensuring minimal downtime and optimal performance of systems. The IT Field Support Engineer acts as a liaison between the IT department and end-users, delivering hands-on solutions to technical problems. The location could be retail shops and office locations.

On-Site Technical Support:

• First line Helpdesk & Onsite support
• Desktop management & User Administration.
• Hands free support for local Infrastructure service operations (Server, Printing, LAN, switches, routers, MUX etc.)
• Ensure high quality and availability IT infrastructure Support services within your location.
• Improve and develop the IT infrastructure Support services jointly with the IT Community.
• Management of local site IT activities.

The main responsibility and priority are to ensure ongoing direct IT support for the main location. Support tasks for other locations should under normal circumstances be treated as secondary responsibility.