Deskside Support Technician (d/f/m)

at  Cognizant

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU - people with an ambitious spirit who want to make a difference in this world.
Cognizant’s delivery model infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions, and business results. Be one of our change-makers and join the success story: we are looking for a

THE OPPORTUNITY:

We are seeking a motivated and detail-oriented Deskside Support Technician (d/f/m) to join our dynamic team. The ideal candidate will assist in the setup, operation, and maintenance of audiovisual (AV) equipment and systems for a variety of events and installations. This role requires technical expertise, excellent problem-solving skills, and a passion for AV technology.

YOUR QUALIFICATIONS:

• 1-3 years of relevant AV & IT Support experience
• Practitioner level knowledge in SCCM 2012 and O365
• Proficient in command languages for remotely installing and managing the applications
• Basic Network skills (Rack and stack network devices, take power readings, Network Cable Testing, Hardware reboots, participate in power shut down/maintenance activity)
• Fluent in German and English (Reading, Writing and Speaking)
• Experience in ServiceNow or equivalent ITSM tools
• Flexible in travelling to other customer sites for business needs

Please refer the Job description for details