Desktop Engineer - Support Level 1 and 2 - Financial sector
at Michael Page Switzerland
Geneva, GE, Switzerland -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 16 Dec, 2024 | Not Specified | 21 Sep, 2024 | N/A | Phones,Integration,Conferences,Microsoft Exchange,Servicenow,Active Directory,High Pressure Environment,Software,Technical Documentation,Vdi,Cisco,Android,Iphone | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
- Provide VIP support and Level 1 and 2 technical assistance.
- Deliver on-site and remote support for both hardware and software, including depot and inventory management, and task tracking via ServiceNow.
- Offer rapid response and advanced troubleshooting for trade-floor activities, ensuring support for desktops, VDI, and a wide range of technical issues, including phones (Cisco, iPhone, Android), networking, and remote access.
- Support market applications such as Bloomberg and Refinitiv
- Create and maintain technical documentation.
- Troubleshoot and manage Active Directory (AD) and Microsoft Exchange including tasks related to user accounts, permissions, access, distribution lists, and shared folder creation.Configure and support meeting rooms, including VIP support for daily conferences, large meetings, and town halls.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Geneva, GE, Switzerland