Desktop Support Analyst (8235)
at Allan Gray
Cape Town, Western Cape, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Nov, 2024 | Not Specified | 09 Aug, 2024 | 6 year(s) or above | Technology | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
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Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
Allan Gray Group IT is offering a permanent role as a Desktop support Analyst to join the Cape Town team. The role will contribute to delivering the team purpose of enabling users with the tools to perform their role successfully within Allan Gray.
SKILLS REQUIRED
- Passionate about technology
- Attention to detail
- Problem solving skills
- Ability to work well under pressure
- Effective communication style
- Methodical approach to work
- Prioritization of Daily tasks based on urgency and impact
EXPERIENCE
Minimum 6 years desktop support
QUALIFICATION
Technical Qualifications (Microsoft / CompTIA / SCCM / Azure / AWS) - Advantageous
Grade 12
Responsibilities:
- Onsite support for daily incident resolution and service requests fulfilment.
- Use ISM Tool to complete daily operational tasks in a methodical and timeous manner meeting SLA’s.
- Commissioning and decommissioning of domain and non-domain machines using SCCM in compliance with standard procedures
- Software deployment using SCCM.
- Plan, coordinate and assist with Employee Desk moves
- Be willing to work After Hours due to standby support or project related tasks.
- Document procedures and troubleshooting.
- Audio-visual / video conferencing support
- Printer support
- Azure Virtual Desktop (AVD) support
REQUIREMENT SUMMARY
Min:6.0Max:11.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Diploma
Proficient
1
Cape Town, Western Cape, South Africa