Desktop Support Analyst II

at  Thermo Fisher Scientific

EDUCATION

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification.
• Technical positions may require a certificate.

EXPERIENCE

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).
  Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.

KNOWLEDGE, SKILLS, ABILITIES

• Knowledge of Microsoft Windows operating systems, PC hardware and desktop application products.
• The ability to communicate information and ideas so others will understand.
• Ability to troubleshoot and resolve issues on a desktop platform
• Strong customer service communication skills
• Must be able to multi task and pay close attention to detail
  Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Please refer the Job description for details