Desktop Support Engineer - Asker, Norway

at  ESP Global Services

ABOUT THE JOB:

Become part of our European deskside IT support team, supporting our global tech giant customer on-site users. We troubleshoot hardware, software, and connectivity issues for our aerospace, control systems, and automotive divisions within our customer.

KEY ACCOUNTABILITIES:

• Install, troubleshoot, and repair desktops, printers, laptops, and peripherals.
• Providing on-site repair services for laptops and desktops.
• Manage desktop configurations, including reimaging, updates and hardware replacements.
• Review and maintain security profiles and antivirus software.
• Lift/move computer equipment weighing up to 50 lbs where required.
• This role will provide remote support to 2 off-site locations in Stavanger and Bergen.
• This role will work onsite in Asker, Monday to Friday from 08:00 am to 16:00.

SKILLS & EXPERIENCE:

• 2+ years in IT support.
• Business proficient in Norwegian and English (B2-C1)
• Desk-side support, PC break/repair, Windows operating system management.
• Team player with good knowledge of Microsoft and Mac software and operating systems.
• Understanding of wireless networks.

ABOUT US:

ESP Global Services has been providing round-the-clock IT support worldwide since 1992. We are ITIL-oriented, ISO 9001-accredited and committed to exceeding expectations. Join our equal opportunity community, where passion meets service excellence.