Desktop Support Engineer - Bucharest
at ESP Global Services
București, Municipiul București, Romania -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 19 Dec, 2024 | Not Specified | 24 Sep, 2024 | 1 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- 1-3 years of experience providing customer support solutions
- Microsoft and Apple O/S knowledge
- Knowledge of IT Infrastructure
Apply to your next challenge as an IT Support Engineer - learning and development opportunity!
We have several technical onsite support opportunities for those who are currently working as a Technical Support Analyst, Desktop Support Engineer, 1st Line Support Engineer, or in a Service Desk Environment.
You’ll be part of a European-wide delivery team supporting our customer who is a global advanced-technology company that manufactures aerospace and automotive products; residential, commercial, and industrial control systems; specialty chemicals and plastics; and security and engineered materials.
Responsibilities:
- Resolve incidents and problems associated with end user support (EUS) hardware and software.
- Assist in installing and troubleshooting hardware issues including desktops, Mac, printers, laptops, and other computer peripherals. including basic management of Windows and Apple operating systems.
- Asset provisioning and device lifecycle management
- Smart hands support for peripheral and network environments.
- Troubleshoot anti-spyware and antivirus software.
- Create and provide updates to incident and problem tickets in the IT Service Management (ITSM) system to reflect actions taken to resolve incident.
- For devices under warranty, liaise with authorised OEM supplier for replacement or fix to defective device and for devices not under warranty.
- Perform proactive and reactive monitoring and troubleshooting to effectively identify potential Incidents or Problems.
REQUIREMENT SUMMARY
Min:1.0Max:3.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Proficient
1
București, Romania
