Desktop Support Engineer - L2
at NTT Data
London, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Nov, 2024 | Not Specified | 01 Sep, 2024 | N/A | Windows,It Support,Communication Skills,Imac | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Req ID: 292451
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
KEY SKILLS
- Knowledge and experience of Windows 10, Office 365 Operational and configuration knowledge
- Excellent customer service and communication skills
- Break Fix IT Support, Desk Side Support and Install, Move, Add Change (IMAC)
- Good knowledge of Diagnosis tools and processes
- Basic understanding of the purpose and operation of software distribution technologies (e.g. SCCM)
- Experience with MAC Support and deployment (JAMF)
Responsibilities:
- Review, troubleshoot and approve operational quality desktops, notebooks, printers, and associated peripherals.
- Install, maintain and optimise desktop /notebook configurations at customer sites.
- Diagnoses and resolves product performance problems.
- Performs maintenance and repair services.
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
- Instructs users in the operation and maintenance of the system.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
IT
Graduate
Proficient
1
London, United Kingdom
