Desktop Support Manager

at  Wipro Limited

JOB DESCRIPTION

We are looking for a Desktop Service Delivery Manager to oversee our IT support team. You will ensure that all desktop services are delivered efficiently and meet our quality standards. Your main tasks will include managing the team, solving technical issues, and improving our service processes.

REQUIREMENTS:

• Experience in IT support or a similar role.
• Strong leadership and communication skills.
• Problem-solving abilities.
• Knowledge of desktop operating systems and software
  Network Data Admin
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• Lead and manage the IT support team.
• Ensure timely and effective resolution of technical issues.
• Monitor and improve service delivery processes.
• Communicate with clients to understand their needs and provide solutions.
• Maintain up-to-date knowledge of IT systems and software.