JOB DESCRIPTION

Job Title: Desktop Support Specialist
Job Summary:
We are seeking a skilled Desktop Support Specialist to provide technical assistance to our employees in a timely and efficient manner. The ideal candidate will be able to diagnose and resolve technical issues related to hardware, software, and network connectivity.

Responsibilities and Duties:

• Install, configure, and troubleshoot desktop hardware and software
• Provide technical support for printers, scanners, and other peripherals
• Ensure all technology equipment is maintained and updated
• Collaborate with IT team to implement system upgrades and enhancements
• Assist with IT projects and initiatives as needed

Qualifications and Skills:

• Proven experience as a Desktop Support Specialist or similar role
• Knowledge of Windows, Mac, and Linux operating systems
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) is a plus

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REQUIRED SKILLS

Identity access Manager Support Analys

• Install, configure, and troubleshoot desktop hardware and software
• Provide technical support for printers, scanners, and other peripherals
• Ensure all technology equipment is maintained and updated
• Collaborate with IT team to implement system upgrades and enhancements
• Assist with IT projects and initiatives as neede