Desktop Support Team Lead
at iLaunch
Cape Town, Western Cape, South Africa -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 17 Feb, 2025 | Not Specified | 19 Nov, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Lead and mentor the desktop support team
Oversee installation, configuration, and maintenance of desktop hardware, software, and peripherals.
Lead desktop-related projects, including software rollouts and infrastructure upgrades.
Troubleshoot and resolve complex technical issues, including network connectivity and financial software platforms.
Perform routine system maintenance, deploy updates, and assist with new technology implementations.
Serve as an escalation point for technical issues, coordinating with IT teams to minimise downtime.
Monitor system performance, identify recurring issues, and suggest process improvements.
Matric / Grade 12
Tertiary Qualification - Diploma/Degree advantageous
Certification in CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate,A+ and N+
Minimum of 5 years hands-on desktop support experience, with at least 2 years in a leadership or team lead role
Proficient in Windows and macOS operating systems
Experience with cloud platforms such as AWS and Azure.
Knowledge of endpoint security and financial compliance frameworks.
Between 5 - 7 Year
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Cape Town, Western Cape, South Africa
