Desktop Support Technician - Field Tech

at  NTT Data

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Senior Representative to join our team in Belen, Heredia, Costa Rica.

• IT support technician to troubleshoot and create solutions that leverage technology to meet the end costumer’s business needs in a junior role. This service is on-site and may include the following activities:

a. Assembly of equipment (Rollout)
b. Relocation of equipment between floors and buildings.
c. Replacement of peripherals in place at final customer locations.
d. Assets inventory and management.
e. Installation or removal of equipment for courses, training, or events (external). Includes: Installation of computer equipment, printers, projectors, videoconference, softphones, software, installations, scanners or other microcomputer device or equipment.
f. Basic Technical Support on EUC site with OnCall Service
g. Diagnoses and troubleshoots Level 2 problem encountered with personal computer hardware, software, and peripherals

Please refer the Job description for details