Desktop Support Technician - Field Tech

at  NTT Data

Req ID: 294381
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Technician - Field Tech to join our team in Colonia Del Valle - Alcaldia Benito Juarez, Ciudad de México (MX-CMX), Mexico (MX).

31407204 - Field Tech Associate

• These individuals have a working knowledge of one technical skill.
• They work on routine and nonroutine matters.
• They handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance.
• They may regularly interact with customers and first-line management.
• Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers.
• May respond to calls after normal business hours per leader instructions.
• Typically requires 3-5 years relevant experience.
• Knowledge of Windows operating system environment.
• Good client service skills.
• A+ desktop or equivalent skill set ispreferred.
• Ability to physically perform general office requirements.
• Must be able to perform essential responsibilities with or without reasonable accommodations.
• Significant travel including overnight domestic or international trips may be required.

Please refer the Job description for details