Despatch Clerk | Mercedes | Milton Keynes I Replacement

at  XPO Logistics

Logistics done differently.
Are you an experienced administrator looking for a new challenge? Do you
pride yourself on your ability to achieve thoroughness and accuracy? Do you
like the sound of working on a key contract for one of the biggest
logistics companies in the industry?
We currently recruiting for a Despatch Clerk to support our distribution
contract at our site in Milton Keynes. This role will support and
co-ordinate the transport operations. You will be covering afternoon
shifts.
Pay, benefits and more:
We’re looking to offer a salary of up to £25,438 per annum.
Overtime paid at time and a half.
Working hours Monday to Friday from 14.30-23.00.
In addition, we offer 20 days holidays (plus bank holidays.
You’ll have access to a variety of high street discounts, cycle to work
scheme, a workplace pension and many other perks.

What you’ll do on a typical day:

• Despatch drivers on a nightly basis.
• Enter Drivers & Agency times on various spread sheets.
• Update our TMS system.
• Entering data to complete performance and scanning.
• Daily completion of trackers.
• To ensure all administrative traffic duties are carried out as

necessary and to a high level of accuracy and professionalism.

• To ensure that details of vehicle accidents are escalated to line

management.

• To ensure that defected vehicles are recorded on traffic sheets.
• To ensure that the procedure for damaged deliveries is followed where

necessary.

• To use all IT based systems in the effective delivery of their role

including EMS/ SHARP/EVOTIX/TACHOMASTER.

• Ensure that appropriate communication methods are used to provide

information to both internal and external customers as required e.g.
debrief of drivers, dealing with customer issues etc displaying the

highest standards of customer service..

• To ensure compliance with Company Health & Safety requirements

highlighting any concerns to line management

• To identify and highlight to management any potential improvement

opportunities.

• To demonstrate the Company Values in the undertaking of their role
• To undertake any other reasonable task as required including

providing support as required across both Daimler and Mercedes
To undertake any relevant training events in line with own personal
development needs and business requirements

What you need to succeed at XPO

• Working knowledge of driver hours regulations
• Good geographical knowledge of the UK
• Knowledge of Health and Safety requirements
• Operational understanding of team roles
• Excellent IT skills (Word, Excel, Outlook)
• Effective communication skills (verbal and written)
• Ability to work under pressure and react quickly to customer

requirements.

• Effective Customer Service Skills
• Ability to take a creative approach to problem solving.
• Previous experience within a transport / logistics organization

would be an advantage.
Experience of managing conflicting priorities in a fast-moving environment
Be part of something big

• Despatch drivers on a nightly basis.
• Enter Drivers & Agency times on various spread sheets.
• Update our TMS system.
• Entering data to complete performance and scanning.
• Daily completion of trackers.
• To ensure all administrative traffic duties are carried out a