Detention Custody Officer - Manchester STHF

at  Mitie

YOU MUST BE OVER 21 AND HAVE HELD A UK MANUAL DRIVING LICENCE FOR ONE YEAR AND A VALID UK PASSPORT OR SETTLED STATUS AND INDEFINITE LEAVE TO REMAIN. IF YOU DO NOT POSSESS BOTH THESE DOCUMENTS THEN WE WILL NOT PROCEED WITH YOUR APPLICATION.

We’re looking for respectful, caring people to join our teams. If you’re the right one for us, your strong communication & interpersonal skills, non-judgemental approach, excellent problem solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.
Your new role as an ICE DCO will be to escort and care for immigration residents within our Manchester Holding Facility (STHF)
You may also spend time both driving a small mini bus sized vehicle and escorting inside that vehicle at different times during your shift while maintaining high standards of security and safety, and promoting the welfare and decency of residents in your care.
Your working time will require you to cover both day shifts with varying start and finish times and nights shifts as this contract is delivered 24 hrs per day and 365 days a year.
No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who have been agitated, confused or angry would be an advantage.
You’ll begin your Care & Custody career completing a 4 week initial training course (including a 7 day residential course in Oxfordshire) continuing your development over the next 12 months with on the job mentoring and assessments to gain our accredited Level 3 apprenticeship in Detention and Custody.
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect.

Please refer the Job description for details