Dev Ops Engineer

at  IQUW

ABOUT US

IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast.
ERS is the UK’s largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it’s a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn’t enough. That’s why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Experience working in agile based product delivery environment / culture.
• Proven experience in a DevOps role.
• Solid experience building re-usable pipelines with CI/CD processes and tools such as Azure DevOps, GitHub or similar.
• Hands-on experience with cloud services (Azure), container technologies (Docker, Kubernetes), and infrastructure automation tools (Terraform).
• Strong understanding of network fundamentals, security, databases, and version control systems.
• Proficient in scripting languages like Python, Bash, or JavaScript/TypeScript
• Experience with observability, monitoring and log analysing tools like Application Insights, ELK, Datadog, Prometheus, or similar.

ADDITIONAL INFORMATION

• A full job description can be seen here.

THE ROLE

As a DevOps Engineer, you will be a vital member of our Enablement team, responsible for the creation of and maintenance of our DevOps strategy and practises and ensuring our development team(s) have the capabilities and tooling to be able to execute that strategy when developing, releasing, and managing products as a service.
You will collaborate closely with our Development and Testing team(s) to streamline our operations and processes, automate tasks, optimise deployments, and ensure high availability and performance of our products. You will ensure consistent and reliable software releases to production environments, adhering to industry best practices.
This role is offered on a remote basis with occasional travel to the office.

KEY RESPONSIBILITIES

• Form a key part of existing and future product team(s), acting as a SME in the space of DevOps practices and tooling.
• Create and maintain a DevOps strategy that is reusable across Development teams.
• Develop a DevOps toolkit / framework that can be applied to all products, while considering the latest available technology/innovation in the DevOps space.
• Support product, development, and Testing teams in developing, maintaining, and improving CI/CD processes for our software products to ensure quality DevX experience.
• Develop and maintain automated deployment pipelines for seamless build, test, and deployment processes.
• Utilise Infrastructure as Code (IaC) tools such as Terraform to provision and manage infrastructure.
• Implement configuration management tools to ensure consistent environments across development, testing, and production.
• Design and implement product observability capability to support key products including logging, metrics, and alerting strategies to detect issues early.
• Collaborate with product teams to understand needs and help ensure product reliability, performance, and scalability.
• Enforce DevSecOps best practices for security and reliability in all aspects of system architecture and deployment.
• Integrate security scanning tools into the CI/CD pipeline to identify and mitigate vulnerabilities.
• Implement strict access controls to ensure secure deployment to production environments.
• Troubleshoot and resolve product related issues in development, test, QA, and production environments.
• Respond to and address production incidents as necessary.
• Conduct post-mortem analyses after incidents to identify root causes and improve processes.
• Regularly review and refine processes based on feedback and performance metrics.