DevOps / Automation Engineer

at  Spektrum

Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

WHO WE ARE SUPPORTING

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO’s member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO’s communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO’s military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO’s mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO’s information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO’s communication and information technology capabilities.

ESSENTIAL SKILLS AND EXPERIENCE

• Minimum 5 years experience in windows scripting languages - Developing and utilizing scripting skills (VBScript, batch scripting) to automate tasks like user management, software deployment, and system monitoring
• Minimum 5 years experience in automation skills - Implementing automation for routine administrative tasks, leveraging scripting languages and tools such as SCCM, PowerShell, or Trellix to increase efficiency and reduce manual work.
• Minimum 5 years experience in Powershell - Writing, testing, and running PowerShell scripts to automate repetitive tasks, streamline system administration, manage Active Directory, SCCM, and configure system settings.
• Minimum 3 years experience in incident management - Respond to reported service incidents identifying causes and initiate resolution, collaborate with incident management team.
• Minimum 5 years of experience in Management of Windows clients in enterprise environment - Configure, administer, operate and troubleshoot Active Directory, Group Policy, Network/DHCP, SCCM
• Minimum 5 years of experience in Application COTS Troubleshooting - Ability to diagnose issues related to COTS applications, proficiency in installing and configuring, integration with exiting system, ensuring seamless operations
• Minimum 2 years of experience with Trellix - Assisting with device encryption, applying policy settings, configuring firewall rules, and controlling external device (USB) access
• Minimum 3 years of experience with remote protocols - Managing and troubleshooting remote access technologies (RDP, VPN, SSH), ensuring secure and reliable access to network resources for remote users, and supporting remote troubleshooting.

DESIRABLE SKILLS AND EXPERIENCE

• ITIL Foundation Certificate and 2 years experience with ITIL concepts

ROLE BACKGROUND

NATO Digital Workplace Centre (NDWC), part of NCI Agency, provides simple yet innovative solutions that underpin the Digital Transformation of NATO by providing feature-rich Digital Workplace, which enable NATO staff members to connect, communicate, and collaborate.

Workspace service area deliver the following user-facing services to NATO Commands, NATO Force structure and Nations in all 32 Allied Nations:

• Windows-based and iOS/iPadOS-based end user device provisioning, management, operation, and lifecycle across multiple separate networks of different classifications and various form factors;
• Workstream collaboration including email and instant messaging server backend and client frontend provisioning, management, operation and lifecycle across multiple separate networks of different classifications.

The services integrate with other services such as print/scan/copy, voice, video-teleconference (VTC), collaboration portals and enable NATO-specific functional applications higher up the software stack.
Through several on-going streams of work in Q4’24 and onwards, the services are rapidly evolving from using fully on premise to a mixture of on premise and public cloud technologies.