DevOps Engineer

at  Cognigy

ABOUT YOU

Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution Cognigy.AI, empowers businesses to deliver exceptional customer service that is instant, personalized, in any language and on any channel. Cognigy is shaping the future of customer service, creating AI Agents by perfectly combining Generative and Conversational AI to increase customer satisfaction and actively support employees in real-time.
Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.

DESIRABLE SKILLS AND EXPERIENCES

• Knowledge in auto-scaling infrastructure by leveraging tools like the Horizontal Pod Autoscaler or the Cluster Autoscaler
• You have used products like AWS EKS, Azure AKS or Google GKE – the managed Kubernetes services from leading cloud providers
• You can use “the force” to proactively scale our infrastructure
• You have expertise in coding with one or more of the following languages: Golang, Python, Ruby, JavaScript, Java or Perl.
• You have also experience with cloud platforms (e.g. Google Cloud Platform, Amazon Web Services, Microsoft Azure).
• You are familar with topics like Docker, Kubernetes, Elasticsearch, Cassandra, Postgres, Kafka, Jenkings, Gitlab
• Basic knowledge of monitoring and experience with Datadog, Prometheus, Grafana, ELK-Stack or similar tools
• Expertise around web security and networking
• Your mindset: You have a systematic problem-solving approach, coupled with a strong sense of ownership and drive.
• You have experience in dealing with difficult situations and you can make, when necessary, decisions with a sense of urgency
• Last but not least: You want to work in an international, dynamic and highly motivated team and want to contribute the development of Cognigy.AI

You will be welcomed into our engineering department, which is divided into cross-functional, verticalized development teams, who are focused on delivering continuous improvements, features and developing new products. To support the delivery process and stability of our products, we can also count on our Product Support team, QA team, and SRE team who, alongside our Product and People team, Director/Architect and VP Engineering, are constantly looking to overcome new challenges, to innovate, and to ensure the success of our products and satisfaction of our customers.