DevOps Engineer

at  Knowledgehook Inc

Knowledgehook is on a mission to empower the problem-solvers of tomorrow. We are preparing the next generation of learners to create an incredible future. We have a math education brand with a passionate fan-base and are creating a purpose-driven team who loves to collaborate and solve problems with solutions that break new ground. To help our company move to the next level and enable us to build an even more compelling education experience, we are looking for a DevOps Engineer.
We use technology that is best suited for solving problems for our learners. Currently, we work with Angular, C#, nodejs, and MS SQL Server, and we are always open to adopting new technologies if they can help us achieve our goals.

What you will be doing

• Strategy and Planning: Develop and implement strategies for infrastructure management, CI/CD pipelines, and automation processes.
• System Architecture: Oversee the design and management of scalable and efficient system architectures.
• Process Improvement: Continually assess and improve development and deployment processes for efficiency and effectiveness.
• Automation and Tooling: Implement and maintain automation tools and frameworks to streamline operations and development processes.
• Performance Monitoring: Monitor system performance, proactively address issues, and optimize infrastructure for optimal operation.
• Security and Compliance: Ensure compliance with security protocols and industry best practices, including managing access controls and vulnerability assessments.
• Incident Management: Lead incident response efforts, troubleshoot complex issues, and implement preventative measures to minimize downtime.
• Cost Management: Manage cloud and infrastructure costs, ensuring optimal resource utilization and cost-effectiveness.
• Collaboration and Support: Work closely with software developers, QA teams, and other stakeholders to ensure seamless integration and deployment of software solutions.
• Technology Research and Adoption: Stay abreast of emerging technologies and trends in DevOps and assess their applicability to improve current processes.
• Disaster Recovery and Backup Strategies: Develop and maintain robust disaster recovery plans and backup strategies to ensure business continuity.
• Documentation and Reporting: Document processes, architectures, and procedures for effective knowledge sharing and compliance.
• Customer-Centric Approach: Align DevOps practices with customer needs to enhance product performance and user satisfaction.
• Keeping up to date with market trends and best practices.

ABOUT US

Knowledgehook, a leading educational technology company, empowers over 450,000 teachers and parents to collaboratively support the mathematics learning journey of over 5 million students worldwide. Winner of Google’s Game Changer Award and named Top Disruptor by BNN, its platform analyzes student understanding through engaging assessments, providing real-time personalized solutions to close learning gaps between classroom teaching and at-home learning. Designed by leading numeracy and research experts, Knowledgehook’s Instructional Guidance System is known for reinventing how online technology supports education and educators, while developing students into problem solvers of tomorrow by giving them a love of learning, today.

• Strategy and Planning: Develop and implement strategies for infrastructure management, CI/CD pipelines, and automation processes.
• System Architecture: Oversee the design and management of scalable and efficient system architectures.
• Process Improvement: Continually assess and improve development and deployment processes for efficiency and effectiveness.
• Automation and Tooling: Implement and maintain automation tools and frameworks to streamline operations and development processes.
• Performance Monitoring: Monitor system performance, proactively address issues, and optimize infrastructure for optimal operation.
• Security and Compliance: Ensure compliance with security protocols and industry best practices, including managing access controls and vulnerability assessments.
• Incident Management: Lead incident response efforts, troubleshoot complex issues, and implement preventative measures to minimize downtime.
• Cost Management: Manage cloud and infrastructure costs, ensuring optimal resource utilization and cost-effectiveness.
• Collaboration and Support: Work closely with software developers, QA teams, and other stakeholders to ensure seamless integration and deployment of software solutions.
• Technology Research and Adoption: Stay abreast of emerging technologies and trends in DevOps and assess their applicability to improve current processes.
• Disaster Recovery and Backup Strategies: Develop and maintain robust disaster recovery plans and backup strategies to ensure business continuity.
• Documentation and Reporting: Document processes, architectures, and procedures for effective knowledge sharing and compliance.
• Customer-Centric Approach: Align DevOps practices with customer needs to enhance product performance and user satisfaction.
• Keeping up to date with market trends and best practices