DevOps Engineer (m/f/d) - AI Services and Large Language Models - CXS

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SUMMARY & ROLE INFORMATION

As a DevOps Engineer for the Service & Support Data Lake , you will play an instrumental role within the team accountable for designing, configuring, and innovating our platform infrastructure. This platform is a major driver where the Data Lake team conceptualizes the future of customer support using advanced AI Services and Large Language Models. By partnering with the Data Lake community, you will operate a cutting-edge platform, maintain its overall health, and optimize deployment and operation processes to facilitate efficient support for compute-intensive AI workloads.

WHAT YOU’LL DO

• Construct and manage all aspects of our AI development infrastructure, ensuring it is accurately designed for building, testing, and deploying artificial intelligence services and large language models.
• Collaborate with AI developers to optimize AI operations and coordinate efficient deployment of machine learning/large language models.
• Enforce DevOps best practices, ensuring security, scalability, and high-performance of the infrastructure.
• Collaborate on a cross-functional level to identify process inefficiencies and implement optimized solutions.
• Foster a culture of continuous improvement through mentoring, feedback, and detailed root cause analysis.
• Support daily operations in the EMEA time zone