DevOps Engineer

at  Puzzel

WHAT WE’RE LOOKING FOR!

We are looking for a skilled DevOps Engineer, who will be part of our core team developing world-class AI solutions for customer service and support including chat/email/voicebots, agent assist, and much more.
You will be joining a team of experienced engineers and data scientists at a company called SupWiz that has recently been acquired and is in process of being integrated into the wider Puzzel portfolio, so it’s an exciting period of change.
We are open to both junior candidates who have recently completed studies in relevant fields, right through to experienced (Senior) DevOps Engineers with several years of experience in the field. What’s just as important to us is the cultural fit and right attitude.

As a DevOps Engineer, you will be working on our infrastructure stack, CI/CD pipeline, monitoring setup, infrastructure as code, and more. You will work together with a seasoned development team to ensure that our solutions are delivered in a timely and reliable manner to our customers and end-users.

• You will build on top of our existing suite of deployment tools and modern tech stack currently including Kubernetes, Docker, Terraform, Azure, Prometheus, ArgoCD, etc.
• You will be responsible for deploying and monitoring AI solutions and products in production to a wide range of clients and improving the customer service experience for millions of end-users.
• You will be able to have a huge impact on your tasks and introduce new technology in collaboration with your colleagues.
• You will work with a high degree of freedom and responsibility. In return, we expect that you handle this freedom and responsibility well.
• You will be working smartly to automate as many parts of the DevOps process as possible.