DevOps Engineer - UK Sovereign Cloud Delivery

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
SAP recently decided to combine and harmonize all SAP Sovereign Cloud offerings, establishing an end-to-end process for the Public Sector and regulated industries. The newly created Global Sovereign Cloud Delivery & Operations business unit is part of SAP Customer Services & Delivery with responsibility across the relevant Sovereign Cloud portfolio of SAP. Global Sovereign Cloud Delivery & Operations is collaborating closely with all Board areas to establish a harmonized, scalable, and consistent offering with transparent and standardized deliverables.

YOUR FUTURE ROLE

We are looking for a DevOps Engineer who will manage the daily operations of our SAP ecosystem. The professional will manage the client relationships and work across the Service Delivery Lifecycle to analyse, design, build, test, implement and maintain multiple system components and applications. Additional responsibilities include, as part of a team, managing periodic maintenance activities, refreshes, patching, and upgrades.
You must have the desire and ability to work independently on complex issues, as well as collaborate efficiently with experts to anticipate issues that impact customer success.

THE ROLE INCLUDES THE FOLLOWING TASKS:

• Provision, monitor and operate cloud services in a globally distributed team
• Analyse and solve operational issues, and respond to incidents
• Exposure to working with appropriate complex systems administration, database administration, and landscape maintenance
• Exposure maintaining the integrity and security of servers and systems
• Exposure developing and monitoring policies and standards for allocation related to the use of computing resources
• Conduct root cause analysis and implement continuous improvements
• Partner with product development team to design and enhance the services
• Exposure in developing and implementing testing strategies and documenting results
• Basic development of automation for testing, deployment, scalability, management & visibility of services
• Work in a diverse environment and cross-train with other global team members
• Willingness to Support On-call rotation schedule
• Flexible schedule which may include weekend or after-hours work

What you will bring:

• 3 to 6 years of experience as a DevOps Engineer
• Expertise with GIT
• Expert understanding of CI/CD
• Expertise with Linux
• Expertise with building, implementing, and/or supporting monitoring tools
• Expert knowledge of Cloud Computing and hands-on experience with Databases
• Expert understanding of web services, networking, virtualization, and internet protocols
• Expert knowledge of Kubernetes
• Experience with AWS Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC
• Ability to multitask and handle various projects, deadlines and changing priorities
• Excellent communication and prioritization skills
• Expertise with security fundamentals as they pertain to SaaS Multitenant Applications systems
• Strong interpersonal, presentation, and customer service skills

Due to the potentially classified nature of our work, you are required to subject yourself to a governmental security clearance process (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels) and job offer and employment will be conditional on obtaining security clearance.